Frequently Asked Questions
Browse our list of customer asked questions. If you have a questions that is not answered here please submit a form on our contact page or give us a call.
What type of gasoline should I use in my vehicle?
Refer to your Owner’s Manual. For all 4-Cycle Engines: CLUB CAR® recommends the use of regular unleaded gasoline intended for automotive use with an octane rating of 87. DO NOT USE additives or stabilizers.
How do I get a spare key for my vehicle?
Please contact Gene in our Parts Department.
I am having trouble with my Club Car vehicle, where can I get help?
Our service department is open from 7:30 am – 4 pm every day. Please contact our service department to request assistance or a service call.
How can I identify the model and year of my Club Car?
Starting in the 1980s CLUB CAR® DS golf cars, utility vehicles, and transportation vehicles have a serial number plaque at the lower edge of the dashboard. On the CLUB CAR® Precedent models, the serial number will be located in the right dash pocket or on the right interior body panel. Our serial number convention is 12 characters and indicates the model, the model year and the production week the vehicle was produced.
Where PQ = Precedent Electric, 06 = 2006 Model Year, and 04 = Fourth Production Week
Who owns Club Car, LLC?
CLUB CAR® is a publicly traded company and is part of worldwide Ingersoll Rand. Ingersoll Rand is a global diversified firm providing products, services and solutions to enhance the quality and comfort of air in homes and buildings, transport and protect food and perishables, secure homes and commercial properties and increase industrial productivity and efficiency. Driven by a 100-year-old tradition of technological innovation, we enable our customers to create progress and a positive impact in their world.
Where is Club Car, LLC located?
The Corporate Headquarters and manufacturing facilities are located in Augusta, Georgia, USA.
What does Club Car, LLC do?
CLUB CAR® manufactures a wide range of gasoline- and electric-powered small vehicles that are used to make moving people, equipment and materials more efficient, more cost effective and often simply more fun. CLUB CAR® is best known for its golf cars and utility vehicles that have long been considered market leaders on the course. CLUB CAR® also manufactures golf cars, utility and transportation vehicles for commercial, industrial and recreational purposes.
Where is Golf Cars, Inc. located?
Golf Cars, Inc. is located in Buckingham, PA. We are approximately 1 hour north of Philadelphia in Central Bucks County.
Questions related to the maintenance of your vehicle.
How much water should I put in my batteries?
The water should completely cover the plates inside the battery, but should be about quarter inch below the bottom of the fill tube. Distilled water is recommended but bottled spring water will also work. You should avoid water that has a high iron or mineral content as it can react with the lead in the battery and reduce the life of your batteries. Above all, it is important to keep your batteries watered. Water usage will be based on how much the car/vehicle is used and also the outside temperature. We recommend checking your battery water level every 2 weeks or more often.
Will a golf car fit in the bed of my truck?
Standard two passenger golf car without a rear seat kit or a bed will fit in a full-size pickup truck with an 8′ bed. If you have a smaller compact truck it can be done, but not very easily. You’ll have to drive over the fender wells and getting it out will be difficult and may damage your truck or the car.
How do I neutralize excess battery acid that has leaked out from my batteries?
You can use a professional neutralizing solution or a simple baking soda wash will work. Be sure that the caps are securely on your batteries and that you don’t get any baking soda inside the battery.
Acid is bubbling out of my batteries! Is this normal?
Venting is a normal occurrence when charging your batteries. However, if the acid is coming from anywhere other than the vents at the top of the battery, you may have a leak.
When do I need to charge an electric vehicle?
The batteries in an electric vehicle should be charged when you’re done using it for the day or after the low charge warning light on the dash board comes on. The on-board computer in the vehicle controls the length of charge time automatically depending on the amount of discharge.
Differences between gasoline and electric powered vehicles ?
Electric vehicles require less maintenance (due to less moving parts), are quieter to operate, have greater towing torque, but due have a limited running time (length depends on vehicle type and payload).
Gasoline vehicle have longer running time and do not need electric service or covered storage to operate.
What are the advantages of the IQ System vs 48 volt PowerDrive system?
The IQ System has all the advantages of the 48 volt PowerDrive system plus enhanced hill climbing ability, advanced motor braking and increased speed capabilities up to 19.6 mph.
What are the advantages of a 48 volt battery system vs a 36 volt battery system?
The 48 volt system has a more accurate charging system, longer overall battery life and extended running time.
Can I order parts and/or accessories by telephone?
Yes. Please call Gene in our Parts Department.
Can I do my own oil changes?
Yes, but we request that you keep written records and copies of receipts showing the oil changes were done.
When should I perform maintenance on my vehicle?
Maintenance should be performed based on the schedule in your owner’s manual and Maintenance Service Schedule.
Where can I find maintenance information for my vehicle?
Your Owner’s Manual contains all relevant maintenance information regarding your vehicle. If you do not have a copy, contact Gene in our Parts Department to purchase a copy. You may also purchase Illustrated Parts Manuals and Service Manuals for your car or vehicle. Please provide your serial number when ordering manuals.